Shipping Policy

Effective Date: March 12, 2025

At Lamamavel, we are committed to ensuring that your orders are delivered safely, efficiently, and on time. This Shipping Policy provides important details about our shipping methods, delivery times, costs, and order tracking. By making a purchase from https://lamamavel.com, you agree to the terms outlined below.

1. Shipping Destinations

We offer domestic and international shipping, delivering to most locations worldwide.

• Domestic Shipping (United States): Available to all 50 states, including PO Boxes and APO/FPO addresses.
• International Shipping: We ship to select countries. Please check availability at checkout.

2. Shipping Methods and Estimated Delivery Times

We provide various shipping options based on your location and preferences:

• Delivery times are estimates and may vary due to unforeseen factors such as weather conditions, customs clearance, or carrier delays.
• Expedited and overnight shipping options are only available for select products and locations.

3. Shipping Costs

• Shipping costs are calculated at checkout based on the delivery location, package weight, and selected shipping method.
• Orders over a specified amount may qualify for free shipping (if applicable, details will be provided at checkout).
• International customers are responsible for any customs duties, taxes, and import fees imposed by their country.

4. Order Processing Time

• Orders are typically processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• High-demand periods may require additional processing time.

5. Tracking Your Order

• Once your order is shipped, a tracking number will be emailed to you so you can monitor the delivery status.
• You can track your order through the carrier’s website or on your Lamamavel account.

6. Lost, Delayed, or Damaged Shipments

• If your order is delayed beyond the estimated timeframe, please contact us for assistance.
• In case of lost or stolen packages, please file a claim with the shipping carrier first and notify our support team.
• If you receive a damaged package, please contact us within 48 hours with photos of the damage for a resolution.

7. Address Accuracy and Delivery Issues

• Customers are responsible for providing accurate shipping information at checkout.
• Lamamavel is not responsible for delays or additional costs due to incorrect or incomplete addresses.
• If a package is returned due to an incorrect address, customers may be required to cover reshipping fees.

8. Changes and Cancellations

• Orders may be modified or canceled within 24 hours of placement by contacting our customer service team.
• Once an order has been processed or shipped, modifications or cancellations cannot be made.

9. Contact Information

For any questions regarding our Shipping Policy, please contact us:

📍 Address: 1728 Mercy Dr #6, Orlando, Florida (FL)
📞 Phone: (407) 253-1312
📧 Email: info@lamamavel.com
🌐 Website: https://lamamavel.com